Welcome to Entertainment Stars Support!
How to Cancel Your Subscription / Get Better Results
If you’re thinking about cancelling due to not getting enough results from our service, or wish to cancel for a different reason, see the related sections below:
Want to cancel due to not getting enough results from our service?
We understand your concern. Unfortunately, the results did not meet your expectations.
We respect your decision to cancel and appreciate the opportunity to work with you.
Change to a Non-Recurring Subscription
If you don’t wish for your payment to automatically renew, simply cancel your subscription via your ‘Manage Subscriptions’ section in your account, or directly via your PayPal account (see below). After cancelling, your subscription will remain ‘Active’ for you to continue using it until your subscription period ends. When ended, it will become ‘inactive’ and you will no longer be charged.
Want to cancel for a different reason?
If you are happy with our service but no longer require it at the moment, it’s simple to cancel:
PayPal Subscription(s):
If you paid via PayPal, simply sign in to your account with us and click
Manage Subscriptions Unsubscribe or sign in to PayPal directly here https://www.paypal.com/myaccount/autopay/ to review and cancel any of your ‘Pre-approved Payments’.
Debit / Credit Card Subscription:
If you paid with your debit / credit card and not with a PayPal account, simply contact us via your account or submit a ticket and a customer service representative will assist you to cancel any of your subscriptions.
GET IN TOUCH
Get In Touch
Have questions about booking talent or joining our platform? Our global team is here to help you shine.
UK Head Office
124 City Road, London, EC1V 2NX
Tel: (+44) 0203 286 0350
Voicemail only - Agents will callback
USA Head Office
5101 Santa Monica Blvd, Ste 8, Los Angeles, CA 90029
Tel: (213) 438-9970
Mon - Fri: 9:00 AM - 6:00 PM (PST)
Welcome to Entertainment Stars Support!
We're here to help you get the most out of your experience.
Subscription & Results
We respect your decision. If you're thinking of cancelling because expectations weren't met, we'd love the chance to discuss how to optimize your profile before you go.
Simply cancel via your ‘Manage Subscriptions’ section. Your account will remain Active until the end of the current period, then it becomes inactive with no further charges.
How to Cancel
PayPal
Cancel via 'Manage Subscriptions' or your PayPal Autopay settings.
Card Payment
Submit a ticket below, and our team will assist you manually.